SAM Capacity Management Video Series

We are proud to partner with Ski Area Management Magazine’s Capacity Video Series.  If you haven’t seen these videos yet, you can watch the entire series at the link below.

In this 4-Part video series, we shared real-world insights on how resorts can manage capacity in a COVID-19 world. Using data and leanings collected at Big SNOW American Dream, Eric Lipton guides you through how to use basic Lean Six Sigma concepts in helping to plan your physical spaces and guest experiences. If you’re unfamiliar with Lean Six Sigma… Lean Six Sigma is a method of analyzing processes, in order to maximize efficiency and improve the overall guest experience.

We hope you enjoy this video series as much as we enjoyed making it, and if you have any questions please feel free to send them our way.  Email us at: eric@snowoperting.com

Watch the SAM Capacity Management Video Series