OUR PROGRAM

 

Implementing our Terrain Based Learning Program™ is about more than just shaping snow.

To be successful, it requires a complete top-down resort effort and a culture of conversion. Our team will work with your resort across all areas to ensure that your program is successful right from the start.

 

Testimonials

  • “It Would Have Taken Us At Least 3 Years to Get to What We Achieved with SNOW Operating in Just a Few Months.”
    Brian FairbankChairman Fairbank Group
  • Working with SNOW has had a tremendous positive impact for Snowshoe.  The TBL approach is more than just about shaping terrain.  It’s a cultural shift in how we approach first time skiers and riders... and, the results are there too, our lesson NPS is up 20 points, and the profitability of our Ski and Ride School has skyrocketed.
    Frank DeBerryPresident & COO, Snowshoe, WV
  • "How Well it Worked was Both Eye-Opening and Mind-Blowing.” 
    Bill BenneyanPresident Mountain Creek, NJ
  • "One of the Greatest Innovations of Our Business in the Last 20 Years."
    Michael BerryPresident NSAA
  • What Snow Operating has created is nothing short of an industry changing phenomenon.
    Charles BlierExecutive Vice President/GM, Camelback, PA
  • SNOW Operating has been game changing for the snow sports industry over the past few years. They bring a thoughtful, detail orientated process to your resort that’s guest-centric. The value of working with their team extends beyond the snow. Our partnership  with SNOW was an integral piece of our NSAA Conversion Cup win!
    Dave BeckwithDirector Snowsports, Killington, VT

OUR TERRAIN BASED LEARNING PROGRAM INCLUDES:

 

To schedule an introductory call or for more information please contact:

Hugh Reynolds by email hugh@snowoperating.com or by phone at 201-923-1608

 

GET IN TOUCH

 

 

Goal Setting
& Tracking

Goal Setting
& Tracking

Because conversion is a global challenge for our industry, each of our partner resorts are automatically enrolled in the NSAA/RRC Beginner Conversion study at no additional charge.

 

 

 

Beginner Experience
Process Mapping

Beginner Experience
Process Mapping

With your team we will objectively and accurately map your current beginner process from parking lot to snow.

 

 

Experience &
Terrain Design

Experience &
Terrain Design

Our Team will work with your resort to design and create your new Terrain Based Learning center.  Each center is fully customized to your resort’s unique needs and terrain.

 

 

 

Onsite Staff
Training

Onsite Staff
Training

Over the course of 4 scheduled training visits our staff will work closely with your Snow School management and instructors to build a cultural buy-in to the need for change and instruct them on how to adjust their lesson plans to utilize the TBL method.

 

 

TBL Learning Area Build Out

TBL Learning Area Build Out

Over the course of 2 days our operators will work hand-in-hand with your in-house team to train them optimal building and maintenance of your Terrain Based Learning features.

 

 

 

Project Management & Ongoing Support

Project Management & Ongoing Support

You will find in working with our team at SNOW that we want to be fully integrated partners in your resort’s success.  At the heart of SNOW Operating we are a change management company.

 

 

 

 

Observational Reviews & Reporting

Observational Reviews & Reporting

Two times during the season we will send an auditor out to impartially observe your guest experience from parking lot through lesson while being documented in photo and video for your internal training purposes.

 

Don’t just take our word for it… View our Testimonials & Case Studies

Show Me

Our company is only as good as
the results we produce, so we want your resort to be successful and will work very hard with your team to ensure you are.

 SNOW ASSESSMENT INCLUDES:

Uncertain if TBL will work for your resort, or maybe you are just interested in getting some unbiased, third-party feedback on your current guest experience and processes. The SNOW Assessment will put our team at your disposal for 2 days (or more) of customized consultation or project work.

 

If we can provide your team with assistance in anything from marketing and sales to snowmaking, we are here for you. For pricing and availability please contact:

GET MORE INFO

 

 

 

Observational Review

Observational Review

 

 

 

Process Cycle Efficiency Calculation

Process Cycle Efficiency Calculation

 

 

TBL Design Assessment

TBL Design Assessment

 

 

READY TO TAKE IT TO THE NEXT LEVEL?

 

LET'S TALK
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