Improving the Guest Experience

Through Lean Six Sigma methodology and analysis we work with our resort partners to add guest value to their experiences while helping them achieve their business goals.

Our Mission:

Our mission is to increase industry-wide conversion rates by working with inspired resort partners to design a highly efficient and fun-focused guest experience.

Fun Factor

By focusing on the overall guest experience and fun of our sports we help our resort partners to improve their first-time conversion and retention rates.

Terrain Based Learning Design & Build Out

 

VIEW OUR PROGRAMS

WHAT WE DO

SNOW Operating is proud to be the exclusive
provider of the Terrain Based Learning Program™

Our Terrain Based Learning Program inspires confidence and increases beginner conversion.

By using the terrain to naturally control speed and assist learning your guests can focus on the fun without the fear of falling.
Our program is about more than just shaping snow – it is about creating and maintaining a culture of conversion.

Goal Setting & Tracking

 

Project Management & Ongoing Support

Beginner Experience Process Mapping

 

TBL Learning Area Build Out

Resort Training

 

Observational Reviews

CHECK OUT OUR PROGRAMS & GET STARTED.

 

LEARN MORE

THE LATEST NEWS

  • Shaping Success

    Terrain Based Learning™ Amps Up Beginner Fun National Ski Areas Association (NSAA) Journal, 2013

  • Cutter’s Camp

    Cutter’s Camp Reshaping The Resort Business, Transworld Business, 2013

  • Focus on Fun

    “Improving the guest experience by focusing on fun.” ~ SNOW Operating